How to access : Set up multi-factor authentication
Multi-factor authentication (MFA) is a process that requires a user to provide two forms of verification to access a website. This is an added layer of security to protect users and data.
We recommend using the Google Authenticator app on your Android or iPhone, which will send you a unique verification code every time you sign in.
Download the Google Authenticator app (opens in a new tab)
You must activate two-step verification within 24 hours of receiving your account details before you can use the app. If you miss this window, get a new code by emailing IDS.firstname.lastname@example.org (opens in a new tab)
Activate two-step verification
- On your phone or laptop web browser, use the information from your email invitation to sign in to your new Google account (opens in a new tab)
- On the “Welcome” page, select “enrol” and enter your password.
- You will be asked to use your phone as your second step to sign in, select “Don’t see your device?”
- You will then see instructions for either Android or iPhone users. Follow the instructions that apply to your device and add your new account.
- Once you have authenticated your phone, select “Try Again”. Your phone should now be listed under “These devices can get prompts”, select “Continue”.
- Skip the “Backup codes” section by selecting “Next”, followed by “I have my codes”.
- On the “Turn on two-step verification?” screen, select “Turn on”.
After these steps, you will return to the two-step verification page. From here, you can set up your Authenticator app.
Set up Google Authenticator
- Under “Add more second steps to verify that it’s you”, select “Authenticator app” and sign in again if asked.
- Select “Set up authenticator”.
- There should now be a box that says your authenticator has been added, it is now set up and ready to be used. Select “Back”.
- You can now sign out from your Google account on your phone.
You will be able to use the Authenticator app from this point to complete MFA.