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Contact us

Email

You can send us an email at IDS.customer.support@ons.gov.uk (opens in a new tab) 

Our support hours are Monday to Friday, 9am to 5pm. We aim to respond as soon as possible.

Our inbox is not monitored on bank holidays.

Sign up to our newsletter

If you would like to keep up to date with the progress of the Integrated Data Service (IDS), you can sign up to our monthly newsletter (opens in a new tab) 

Make a complaint

If you are unhappy with any part of our service, email IDS.customer.support@ons.gov.uk (opens in a new tab)  and we will do our best to help.

Become a data provider

To become a provider of data and add greater value to the service, email IDS.customer.support@ons.gov.uk (opens in a new tab)