Contact us
You can send us an email at IDS.customer.support@ons.gov.uk (opens in a new tab)
Our support hours are Monday to Friday, 9am to 5pm. We aim to respond as soon as possible.
Our inbox is not monitored on bank holidays.
Sign up to our newsletter
If you would like to keep up to date with the progress of the Integrated Data Service (IDS), you can sign up to our monthly newsletter (opens in a new tab)
Make a complaint
If you are unhappy with any part of our service, email IDS.customer.support@ons.gov.uk (opens in a new tab) and we will do our best to help.